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The Dr. Pen N2-W is a professional-inspired cosmetic skincare tool designed to support your beauty routine. Its lightweight, ergonomic body and wireless 5-speed motor provide precision and flexibility for at-home cosmetic use.
The device features adjustable depth settings (0.25 mm–2.5 mm) and replaceable single-use cartridges for convenient and hygienic application. The cordless design and travel case make it easy to store and take on the go.
Note: For cosmetic use only. Not a medical device. Not intended to diagnose, treat, cure, or prevent any medical condition. Results may vary.
Brand names and trademarks belong to their respective owners.
For cosmetic use only. Not intended to diagnose, treat, or prevent any medical condition.
Key terms for delivery, handling, and responsibilities.
Orders ship to the checkout address. Customers must provide accurate, complete details. Returns caused by wrong/incomplete addresses or uncollected parcels require a new shipping payment before reshipment. If canceled, refunds are minus shipping (both ways) and a 15% restocking fee. Address changes are only possible before dispatch via your account.
Total time = processing (pick/pack) + carrier transit. Durations vary by destination and method; peak seasons or unforeseen events may delay delivery.
Orders placed before 3:00 PM EST ship the same day; after that, the next business day. Warehouse operates Monday–Friday, excluding national holidays.
Standard and expedited options are available; choose at checkout.
Calculated by weight, destination, and order value, shown at checkout. If shipping costs exceed the order value, Mesoglow may cancel the order or request additional payment.
Tracking is emailed after shipment. Carrier updates can take up to 2 business days to appear.
If an order cannot ship due to a restriction, refunds follow our standard policy.
Available to select countries. Customers are responsible for all duties, taxes, and fees. Mesoglow isn’t liable for customs delays/costs. Refused/abandoned orders due to unpaid charges incur all return shipping costs.
Safe delivery of temperature-sensitive goods is guaranteed only with Overnight shipping. For toxins and certain peels, express shipping is mandatory. These items ship Mon–Thu in insulated packaging with ice packs. Orders placed after 3:00 PM EST Thursday or over the weekend ship Monday.
If items are out of stock, shipment typically occurs within 3–6 business days unless otherwise notified.
Mesoglow is not responsible for loss or damage in transit. File claims directly with the carrier and retain packaging/products until resolved.
Route shipping protection is recommended to cover loss, theft, or damage.
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