Description
xDQ HA35 — High-Concentration Hyaluronic Acid Skin Hydrator (35 mg/ml)
DQ HA35 is a cosmetic serum formulated with 3.5% non-crosslinked hyaluronic acid to help visibly plump, hydrate, and smooth the skin. Designed for topical use, it supports the appearance of firmness, elasticity, and surface hydration through intense moisture delivery.
Key Benefits & Features
– Contains 35 mg/ml pure hyaluronic acid (non-crosslinked)
– Helps reduce the appearance of fine lines and skin dryness
– Improves surface texture and promotes a dewy, radiant finish
– Supports the skin’s natural moisture barrier
– Can be used topically by professionals or at home
How to Use
Apply a small amount to clean skin and massage gently until absorbed. For external use only. Not for injection.
Shipping & Return
xMesoglow Shipping Policy
Key terms for delivery, handling, and responsibilities.
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Shipping Address
Orders ship to the checkout address. Customers must provide accurate, complete details. Returns caused by wrong/incomplete addresses or uncollected parcels require a new shipping payment before reshipment. If canceled, refunds are minus shipping (both ways) and a 15% restocking fee. Address changes are only possible before dispatch via your account.
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Shipping Timeframes
Total time = processing (pick/pack) + carrier transit. Durations vary by destination and method; peak seasons or unforeseen events may delay delivery.
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Handling Time
Orders placed before 3:00 PM EST ship the same day; after that, the next business day. Warehouse operates Monday–Friday, excluding national holidays.
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Shipping Methods
Standard and expedited options are available; choose at checkout.
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Shipping Costs
Calculated by weight, destination, and order value, shown at checkout. If shipping costs exceed the order value, Mesoglow may cancel the order or request additional payment.
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Tracking Information
Tracking is emailed after shipment. Carrier updates can take up to 2 business days to appear.
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Shipping Restrictions
- Legal/regulatory limits
- Incomplete/incorrect addresses
- Payment issues
- Force majeure events
If an order cannot ship due to a restriction, refunds follow our standard policy.
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International Shipping
Available to select countries. Customers are responsible for all duties, taxes, and fees. Mesoglow isn’t liable for customs delays/costs. Refused/abandoned orders due to unpaid charges incur all return shipping costs.
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Temperature-Controlled Products
Safe delivery of temperature-sensitive goods is guaranteed only with Overnight shipping. For toxins and certain peels, express shipping is mandatory. These items ship Mon–Thu in insulated packaging with ice packs. Orders placed after 3:00 PM EST Thursday or over the weekend ship Monday.
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Backorders
If items are out of stock, shipment typically occurs within 3–6 business days unless otherwise notified.
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Couriers
- DHL (International)
- UPS (Ground, Second Day, Next Day)
- USPS
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Lost Parcels & Damages
Mesoglow is not responsible for loss or damage in transit. File claims directly with the carrier and retain packaging/products until resolved.
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Package Insurance
Route shipping protection is recommended to cover loss, theft, or damage.
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