Description
xEGF Genesis — Cosmetic Serum with Epidermal Growth Factors & Revitalizing Complex
EGF Genesis is a cosmetic topical formula designed to improve skin texture and support a more youthful, revitalized appearance. It combines low molecular weight polypeptides (EGFs) with skin-conditioning ingredients like Sodium DNA, Ferulic Acid, Coenzyme Q10, Ceramides, and Hydrolyzed Wheat Protein to promote smoother, firmer-looking skin.
Key Benefits & Features
– EGFs help improve the appearance of skin elasticity and tone
– Sodium DNA and Ferulic Acid support skin renewal and radiance
– CoQ10 and Ceramides assist in maintaining skin barrier hydration
– Non-injectable cosmetic solution for professional or at-home topical use
– Suitable for face, neck, décolleté, and other areas with visible signs of aging
How to Use
Apply to clean, dry skin. Gently massage until absorbed.
Shipping & Return
xMesoglow Shipping Policy
Key terms for delivery, handling, and responsibilities.
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Shipping Address
Orders ship to the checkout address. Customers must provide accurate, complete details. Returns caused by wrong/incomplete addresses or uncollected parcels require a new shipping payment before reshipment. If canceled, refunds are minus shipping (both ways) and a 15% restocking fee. Address changes are only possible before dispatch via your account.
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Shipping Timeframes
Total time = processing (pick/pack) + carrier transit. Durations vary by destination and method; peak seasons or unforeseen events may delay delivery.
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Handling Time
Orders placed before 3:00 PM EST ship the same day; after that, the next business day. Warehouse operates Monday–Friday, excluding national holidays.
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Shipping Methods
Standard and expedited options are available; choose at checkout.
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Shipping Costs
Calculated by weight, destination, and order value, shown at checkout. If shipping costs exceed the order value, Mesoglow may cancel the order or request additional payment.
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Tracking Information
Tracking is emailed after shipment. Carrier updates can take up to 2 business days to appear.
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Shipping Restrictions
- Legal/regulatory limits
- Incomplete/incorrect addresses
- Payment issues
- Force majeure events
If an order cannot ship due to a restriction, refunds follow our standard policy.
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International Shipping
Available to select countries. Customers are responsible for all duties, taxes, and fees. Mesoglow isn’t liable for customs delays/costs. Refused/abandoned orders due to unpaid charges incur all return shipping costs.
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Temperature-Controlled Products
Safe delivery of temperature-sensitive goods is guaranteed only with Overnight shipping. For toxins and certain peels, express shipping is mandatory. These items ship Mon–Thu in insulated packaging with ice packs. Orders placed after 3:00 PM EST Thursday or over the weekend ship Monday.
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Backorders
If items are out of stock, shipment typically occurs within 3–6 business days unless otherwise notified.
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Couriers
- DHL (International)
- UPS (Ground, Second Day, Next Day)
- USPS
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Lost Parcels & Damages
Mesoglow is not responsible for loss or damage in transit. File claims directly with the carrier and retain packaging/products until resolved.
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Package Insurance
Route shipping protection is recommended to cover loss, theft, or damage.
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